When the phrase "Mandatory Team-Building Workshop" crosses the desk of any employee, images of group hugging, folk singing, and other touchy-feely ideas begin to permeate the mind. Perhaps you too have sat through one too many of these workshops where you felt labeled, misunderstood, or worse yet: nothing. I have had many skeptics in my audience, assuming the next few hours will be a waste of time. With a little patience and faith in the process however, it is clear that I have been able to utilize my background and training as well as my own sense of humor to create an experience that is worthwhile.
In addition to helping people identify their personal strengths, I am also interested in maintaining consistent feedback and follow-ups to ensure that the changes made and insights gained within my workshops are for the long term. This is what excites me the most. To see lasting change and its effects on the organization. So, take some time to review my list of workshops. I look forward to working with you.
Introduction to Type Introduction to basic personality styles. Understand the ways in which people think feel and act differently. Learn about your strengths and areas for change through the Myers-Briggs Type Indicator (MBTI). This workshop also examines changes in personality type under stressful conditions. Learn how to maintain equilibrium in the face of frustration. This workshop has a leadership component that can be utilized for management teams.
Dealing with the Difficult Customer Discover what type of customer pushes your buttons and why. Understand your own type preference and how to match your own preferences to the customer. Learn how to turn a sale around, by preventing misunderstandings.
Selling Strategies Focuses on the interaction between the customer and the employee’s interaction using the MBTI framework.
Stress Management Empowers self management of stress in the workplace. Focus on Knowledge and awareness of self control and identify areas for change.
Values Clarification Exercise This workshop takes a look at similarities and differences between individuals. Shows how the language we use can be a barrier to effective communication. Illustrates the importance of understanding the meaning behind our words.
Fostering Team Cohesion Teaches conflict resolution skills through experiential based activities. Good for teams that are willing to work on improving the dynamics of their team.
Test Anxiety With the use of biofeedback, and guided imagery techniques, participants will learn how to deal with anxiety and manage stress during testing opportunities.
Workplace Communication Teaches basic skills of active listening and empathy building.